The problem with today’s federal procurement workforce is
that experienced hands are leaving, leadership is underperforming in finding
ways to transfer expertise to the new generation and the younger workers lack
the requisite initiative to find best practice experience and to follow it.
One of the main problems is communication with
industry. OPFF has issued best practice
experiences in the form of myth busting memos which emphasize the need for
communication. The feds need to buy more
like it’s done in the commercial world.
They need to talk more with industry to find out how it’s done and how
commercial products and services can fill government needs. Talking more with industry also helps the
feds by encouraging private innovation and by learning how to take advantage of
it. But the myth busting best practice
guide languishes in many agencies. The
word just does not get to the field.
Communication isn’t the only problem. Among the most serious is the emphasis on
lowest price, technically acceptable procurement actions. When the government overused detailed design
specifications, performance specifications were born. Detailed requirements lend themselves to pass
or fail technical evaluation and award to the lowest price. But we’re now in the performance
specification era where best value tradeoffs should rule. Performance specifications and lowest price
technically acceptable selection are a bad mix.
Poor leadership at the top and inexperience at the bottom have created
this problem.
There is such a thing as the wisdom of the ages in
federal procurement. We’ve learned that
fixed prices for ill-defined statements of work are a bad idea. We’ve also flirted with the notion that
buying like the commercial world can be a good idea. We’ve also learned that full and open
debriefings prevent more protests than they encourage and that cooperation and
communication with the contractor not only are legal requirements, they also
help assure successful contractor performance.
There is a vast storehouse of valuable best practice information
available in the memory of the retiring workforce on any number of subjects
relevant to today’s procurement activities.
We see a simple solution which will take some hard
work. First, OFPP needs to do more memo
writing like the myth busters memos. It
needs to follow up on its best practices for contract administration guide and
update and expand on it. Senior
acquisition executives who receive the OPFF memos need to do a better job of
leadership in making sure the word gets to the field. They also need to be held accountable for
making sure the best practice experience is in fact practiced in the
field. Finally, the new generation needs
to find the winners, understand their winning ways, and adopt the practices
experience has taught will work. In
other words, they need to exercise better initiative in finding the wisdom of
the ages in procurement.
We propose that the retiring generation assist OFPP in
writing down best practices for contract formation and administration. Senior acquisition executives need to commit
to making sure the word gets to the field.
And the new generation needs to exercise initiative in finding the best
practice experience and in following it.
Start with communication. The
myth busting memos are the model. Those
best practices have been vetted thoroughly by the most experienced
professionals in the business. They
represent the wisdom of the procurement ages.
The new generation would be well served by starting with OFPP’s advice
on dealing with industry.
bill@spriggsconsultingservices.com
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